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$4.00 CAD

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DESCRIPTION

Do you want your order to be packaged with additional gift wrapping?
Include a gift note for your friend?

We would be happy to include a few extra special touches for a small fee, this covers the extra cost for shipping, as the dimensions of your package will change.

Please indicate in the special notes section if you wish a certain part to be gift wrapped, or if you want the gift wrap added, but will perform the gift wrapping before presenting the gift.

Gift wrapping may include:
  • Handwritten gift note (if requested)
  • Care cards for each item ordered
  • Tissue paper
  • Branded rose shopper
  • Rings may receive a small paper box or folding pouch
  • Necklaces receive a sliding drawer box
  • Earrings may receive a small paper box or a fabric pouch

Because of shipping costs, the cost of branded materials, and box size constraints, not all gift wrapping may be included. It is our goal that each order be presented in a way that is beautiful and charming to unbox and we promise to take extra care with every order.

If there is a specific need or type of gift wrapping you would like from us, please be clear in the comments section at checkout, or even better, email us and get confirmation. 😁 

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PRODUCTION, DELIVERY, & RETURNS

PRODUCTION

Orders are often produced, packaged, and shipped in the order in which they are received. For an additional fee, we can upgrade your shipping and add a rush to your order. Please contact us if you need to receive your order by a certain date.

  • CUSTOM DESIGNS

To learn more about our custom design process, please click here. A custom, one-of-a-kind piece, such as an engagement ring, can take up to three months to design, prepare the supplies, and create. Do not leave it until the last minute, plan ahead! Contact us as soon as you can to start the conversation :)

  • READY-TO-SHIP
Ready-to-ship items are allocated and put into your order as soon as possible, please remember that we are not Amazon, sometimes get sick, and travel during the holidays to other cities for markets. We also may have orders ahead of yours and strive to complete those before shipping your order out. It's a delicate balancing act and we are really doing our best during the busiest times of the year. If you do reach out for an update, try to be polite, we don't want to let you down!
  • MADE-TO-ORDER

Rings and gemstone jewelry are very often made-to-order and that can mean it takes time to make your jewelry. During peak periods, production can take upwards of three weeks. If you need your order quickly, please contact us!

    DELIVERY & SHIPPING DATES

    • CANADA

    We are happy to offer Local Pickup to those wishing to visit our studio in Vancouver, BC. We also ship! All orders destined for Canadian destinations are shipped as soon as they are ready.

    • ALL OTHER DESTINATIONS (USA, EUROPE, INTERNATIONAL)

    All orders shipped outside of Canada are delivered to the shipping company once a week, more frequently before the holidays - because of customs, we can't guarantee the shipping timelines quoted from the shipper (to be honest, it is beyond our control). If you are concerned about shipping delays, please contact us.

    To see our full shipping policy, click here.

    RETURNS & EXCHANGES

    To understand our entire return and exchange policy, please read it here.
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