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Looking for a unique, one of a kind, totally custom necklace? We can help you with that.
It takes about 6 to 8 weeks to complete a custom, 3D printed piece from concept to approval to final print, assembly, and shipment. Quotes are generally completed in the first 2 weeks. A deposit is required to initiate the process and all remaining fees (remainder due, duties, expedited shipping, ect) are the responsibility of the customer. We promise that all prices are fair, can be explained, and there are no hidden fees.
Please note that shipping for all precious metals will be tracked, expedited, and require signature for delivery. This is non-negotiable and will be built into the final cost of your custom piece.
CAST METALS (BRASS, STERLING SILVER, GOLD) All castable metals can be made into beautiful jewelry using 3D printing. The 3d model is first printed in wax before being lost wax cast in brass, sterling silver, or gold. The piece is then sanded, tumbled, and polished to the highest level of quality. We can also plate: rose gold, 14k gold, or rhodium plating available.
To initiate the custom necklace process, this deposit is required to begin the process. We will review your request, work with you to determine a design, and then invoice for the remainder.
ADDING A BIRTHSTONE? Please note that we only charge the cost to source, ship, and set a beautiful birthstone for your necklace. We do not charge this additional cost to add to our profit. Birthstones can often range significantly in cost (diamonds are $$$ while garnets are $) - if you are interested in adding a birthstone (or any other gemstone for that matter), please let us source and provide a quote for your order.
CUSTOM CALLIGRAPHY We want your custom necklace to be as unique as possible and we are happy to offer custom calligraphy to really add a personal touch to your necklace. Our good friend Justine Ma has worked with us on dozens of projects and we have a strong understanding of her style and the specifications required to make jewelry. Her pricing for custom calligraphy starts at $100 for short names and goes up from there. If you choose not to use her services, we can help you find a font and customize it too.
WHAT DOES A CUSTOM NECKLACE COST? Because of the unique nature of each necklace and the mathematical equation used to determine the cost, it is not so easy to provide those values here. To order a raw brass name plate necklace, prices generally start at $300 and go up. Gold can cost well above $2800 and is priced at market value.
Not sure? Send us an email. We will be happy to guide you through the process and answer all of your questions.
Orders are often produced, packaged, and shipped in the order in which they are received. For an additional fee, we can upgrade your shipping and add a rush to your order. Please contact us if you need to receive your order by a certain date.
CUSTOM DESIGNS
To learn more about our custom design process, please click here. A custom, one-of-a-kind piece, such as an engagement ring, can take up to three months to design, prepare the supplies, and create. Do not leave it until the last minute, plan ahead! Contact us as soon as you can to start the conversation :)
READY-TO-SHIP
Ready-to-ship items are allocated and put into your order as soon as possible, please remember that we are not Amazon, sometimes get sick, and travel during the holidays to other cities for markets. We also may have orders ahead of yours and strive to complete those before shipping your order out. It's a delicate balancing act and we are really doing our best during the busiest times of the year. If you do reach out for an update, try to be polite, we don't want to let you down!
MADE-TO-ORDER
Rings and gemstone jewelry are very often made-to-order and that can mean it takes time to make your jewelry. During peak periods, production can take upwards of three weeks. If you need your order quickly, please contact us!
DELIVERY & SHIPPING DATES
HOLIDAYS: Because of the on-going Canada Post strike, all timelines and shipping guarantees are no longer applicable. We are doing our best. At this time, there is no lettermail shipping option and all orders to rural or PO boxes will be assessed as they come. We currently ship using private courier and honestly haven't used Canada Post for shipments in a while (they are too expensive). If you aren't sure if your order is going to arrive in time - see this handy post.
CANADA
We are happy to offer Local Pickup to those wishing to visit our studio in Vancouver, BC. We also ship! All orders destined for Canadian destinations are shipped as soon as they are ready.
ALL OTHER DESTINATIONS (USA, EUROPE, INTERNATIONAL)
All orders shipped outside of Canada are delivered to the shipping company once a week, more frequently before the holidays - because of customs, we can't guarantee the shipping timelines quoted from the shipper (to be honest, it is beyond our control). If you are concerned about shipping delays, please contact us.